员工转正述职报告范文 我于xx年3月15日进入公司,开始为期三个月的试用期,届时试用期快满三个月,特向公司提出转正申请。下面是就我日常工作内容、工作安排、工作总结、转正后展望。
一、工作内容
我的主要工作是:1、负责宣传与推销宽带产品;2负责安装与售后服务;3、负责定期的回访客户,进行日常数据汇总和统计分析。
针对以上3点,现在在此详细的阐述一下:宣传做好了,才会有推销的机会。我们一般的宣传就是扫楼、贴单、摆点、发传单。前面两者推销起来有点困难,因为客户看到传单之后都是来电咨询,电话里面沟通有局限性。而后面两者就不同了,面对面的交谈有一种说服力,还摆脱了电话交谈的局限性。安装与售后,也是一个不错的宣传和推销手段!当客户叫你去安装,代表他们已经相信我们的网络,我们可以说服客户帮我们做宣传,推荐给他们的亲朋好友。也可以让客户办理流量更大时间更长的套餐,从而增加我们的业绩量。售后搞好了,网络也没问题了,到时候到期的续费率绝对不会少,怕就怕在,客户有问题而不反应,到期之后就说是我们网络问题而不续费,其实是他电脑问题。而我们却因此丢失了客户,还造成了不好的负面影响。出现这样的问题,就是我们的服务没有做好的原因!所以我们要定期的回访客户。比如打电话去问问使用情况,扫楼经过客户家门,敲门问问客户,这样会让客户有种亲切感!即使网络有问题,客户也不会过多的考虑转网!
二、工作安排
既然知道日常工作所要做的事,所以合理的安排自己日常的工作是很重要的事,然怎样才能在有效的时间里做出更多的成绩至关重要。上午一般以扫楼和贴单为主,下午一般为摆点发单为主。因为白天都上班,人很少,摆点发单没什么效果,而天气凉快,扫楼不会太累。下午下班回家的人很多,有意向的人都会留下脚步驻足观望,我们就可以过去介绍一番,还有就是,今天的事今天毕,不要拖拖拉拉到明天,因为我们是无法预知明天将要发生什么。要做到势必成公司下达的任务。
三、工作总结
对工作进行总结,才能从中找到不足,加以改善,争取做到最好!在这快三个月的时间里,我收获很对,也进步很大。不仅体现在工作方面,也体现在个人方面。我可以有思路有步骤的安排自己的工作事项,每周每月都会写工作总结和工作计划。从而在它的指引下达到预期的目标。这即是对自己负责,也是对公司负责。
四、转正后工作展望
申请成为公司正式员工,是为了今后更好的开展工作,为公司创造更大的'价值。我的业务目标是每月都能完成xxxx下达的任务。个人目标是在一年之内成为一个服务站的负责人。为了达到这一目标,我会加倍的努力。加油!加油!加油….相信自己只要肯努力,肯付出,加以时间的坚持,梦想一定会开出灿烂的花朵!以上是我的述职报告,请各位领导审阅。
时间匆匆转走,现在的工作已经渐渐变得顺其自然了,这或许应该是一种庆幸,是让我值得留恋的一段经历。一个多月的试用期下来,自己努力了,也进步了不少,学到了很多以前没有的东西,我想这不仅是工作,更重要的是给了我一个学习和锻炼的机会。
在领导和各部门同事的帮助和支持下,我进步很快,把工作想在前,做在前,无论是工作能力,还是思想素质都有了进一步的提高,较好地完成了领导安排的工作任务。
在工作上我认真、细心且具有较强的责任心和进取心,勤勉不懈,具有工作热情;性格开朗,乐于与他人沟通,有很强的团队协作能力;责任感强,确实完成领导交付的工作,和公司同事之间能够通力合作,关系相处融洽而和睦,配合各部门负责人成功地完成各项工作。在公司工作的日子里,我渐渐喜欢上了这个地方,喜欢上了这份工作,想在这里慢慢成长成材,成为一名合格的正式职工,三个月的学习与工作,让我成长了很多,今后我会继续努力,一如既往地保持着优良的作风,不断地完善自己,作出一番成绩。
四年的大学学习,学到的更多的是专业基础知识再就是一种自学能力,而实践经验、社会经验则十分匮乏。作为一个应届毕业生,初来公司,曾经很担心不知该怎么与人共处,该如何做好工作,但是公司宽松融洽的工作氛围、良好的学习发展机遇,让我很快完成了从学生到职员的转变。能够正确面对挫折,辨证的看待问题。工作中能够始终保持一种积极向上的心态,努力开展工作。
过去的一年,是不断学习、不断充实的一年,是积极探索、逐步成长的一年。当然,初入职场,难免经验不足,在业务知识上,与自己本职工作要求还存在有一定的差距。但这些经历也让我不断成熟,在处理各种问题时考虑得更全面,专业技能也得到了加强。在此,我要特别感谢公司领导的悉心栽培以及同事对我的入职指引和帮助,感谢他们对我工作中出现的失误的提醒和指正。我也深知,毕业只是求学的一小步,社会才是一所真正的大学。在今后的工作中,我将努力找准自己的定位,尽自己的所能为公司作出贡献,为公司创造真正的财富,同时也为自身谋求一个更大的进步。
延伸阅读(英语版):
I entered the company on March 15, xx, and started the three-month trial period. The trial period will be almost three months, and I will apply for the transfer to the company. Below is my daily work content, work arrangement, work summary, and forward outlook.
I. work content
My main job is: 1. Responsible for promoting and promoting broadband products; 2. Responsible for installation and after-sales service; 3. Responsible for regular visits to customers for daily data summary and statistical analysis.
For the above 3 points, here is a detailed explanation: publicity is done to promote sales opportunities. Our general promotion is to sweep the floor, post, place and distribute leaflets. The first two are a little bit difficult to sell, because the client sees the leaflet and then calls for advice, and there are limitations on the phone. The latter two are different, the face-to-face conversation has a kind of persuasion, and the limitation of telephone conversation. Installation and after-sales, is also a good publicity and promotion means! When customers ask you to install them, on behalf of them, they believe in our network, we can persuade our customers to help us with publicity, and recommend them to their relatives and friends. We can also increase our performance by allowing customers to handle a longer meal plan. After sales go well, network is no problem, when the time comes due renewal rate not less, afraid of is afraid of the customers have a problem without reaction, due as we network problems and not renew, actually is his computer problems. We lose our customers, and we have a negative impact. The problem is that our service is not doing well! So we have to visit customers regularly. For example, call to ask the use case, sweeping the building passes the client's house, knock on the door to ask the customer, this will let the customer have a feeling! Even if the network has problems, customers won't think too much of the network!
Ii. Work arrangement
Since you know what you need to do in your daily work, it's important to make a reasonable arrangement of your daily tasks, but how you can do more in an effective time is crucial. The morning general with sweep building and stick sheet is given priority to, afternoon general is the place of place of place of place of place of place. Because the day is all work, the person is very few, the place that place a place is not effective, and the weather is cool, the sweep building is not too tired. Afternoon a lot of people get home from work, interested people will leave the sidelines, we can introduce the past, still have even if, today's things today, don't procrastinate until tomorrow, because we are unable to predict what will happen tomorrow. The task of becoming a company is to be done.
3. Summary of work
To summarize the work, we can find the deficiency, improve it, strive for the best! In this nearly three months, I have been very good and have made great progress. Not only in terms of work, but also in personal terms. I can arrange my own work items in a step-by-step way, and I will write work summary and work plan every month. Thus achieve the desired goal under its guidance. That is to be accountable to yourself and to the company.
4. Outlook on the work after the transfer
Applying to be a company's official staff is for the future to better carry out the work, to create more value for the company. My business goal is to complete the tasks assigned by XXXX every month. The personal goal is to be the head of a service station within a year. In order to achieve this goal, I will double my efforts. Come on! Come on! Come on... Believe in yourself, if you will work hard, you will give, and if you will, your dream will be brilliant. Above is my report, please lead the review.