I apologize for any misunderstanding regarding this item's status.
It appears that the current availability estimate listed on our web site may not yet reflect the most recent information provided to us by our suppliers.
Sometimes unexpected fluctuations in supply can add time to our original availability estimate. We have learned that "Spartacus: Gods of the Arena [Blu-ray]" is now back-ordered, and our supplier is not able to tell us exactly when they expect to have more in stock. I apologize that you were not notified sooner of this change.
To help compensate you for this unexpected change, I have upgraded the method of shipment for this order to Express shipping at no additional charge.
I know that upgrading the shipment will or never in no way compensate for the inconvenience caused, please understand that we do care for our customers and do all we can to avail this item for you, inspite of all the efforts our reliance on suppliers and manufacturers for information about their stock, has caused this disappointment. I am extremely sorry for this situation.
Further, I can assure you that we are working hard to obtain this item for you and we will ship it as soon as we are able to obtain it. This means that we will ship the item as soon as we receive it from our suppliers.
...
Again, I am truly sorry that we were not able to fulfill your expectations for this level of service. I hope that you will give us another opportunity to prove the quality of our service to you.
首先，XX在此再次对RYUMON致以诚挚的歉意，由于我的疏忽，导致了此次意外的发生，虽然是出于对图图的喜爱，但还是没来征得你的同意便用了图图，这实在是无心的过失，还期望得到你的原谅。
其次，XX要感谢所有喜欢这对cp，喜欢《无常》剧情歌的朋友们，突然的.删博给大家带来了许多不便，XX很抱歉。
这次的事件是我欠考虑，没有留意到侵权这个问题，毕竟好多时候美工小伙伴做图都是百度海量找资源，挑选最喜欢的一张，在这个过程中就会缺失原作者的一些信息，或者不知道原创，或者也会出现一些疏忽。
鉴于这样的因素，在这方面XX也就没注意到这么多。
这是我知识的缺失。
再者就是这次是官方组织的翻唱比赛，我老以为只要是“不良人”的图图应该就可以用，于是就没顾虑到这个侵权的问题，只是觉得这张图很漂亮，特别合适我们的剧情歌，于是就很开心的使用了它。
今晚有朋友说了一句话:“你们的努力固然需要支持，但原作者的辛苦我们也不可磨灭。”
这句话打动了我。
无论发剧有多辛苦，海报有多喜欢，但在没有征得原创主人的授权就枉自使用是就我的不对，所以XX要对RYUMON说抱歉。
目前我们已经删除了微博，贴吧的帖子，五婶上传的图图因为涉及到投票，所以暂时还没删除，正在申请修改，如果最终修改不过来，会一并删除重新发布。
其它相关平台也正在通知相关人员逐一删除。
XX仅以此信表示对原创的支持，也以我的行为来证明改正错误的决心。
再次感谢来自网络的朋友们的监督，也感谢RYUMON给予的宽容，谢谢。
这首歌明天会在修订完成后重新发布，期待着喜欢歌曲的朋友们的继续支持。