Dear Friends,
Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.
I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.
I’m really sorry that I didn’t check with you before making such incomsiderate arrangement .All I can say is that it won’t happen again.
Sincerely,
LiLi
Dear Mr. Robert,
I would like to apologize for the delay in shipping your order. Due to excessive demand last month, it seems impossible for us to process all the orders in time.
However, we sent your order earlier this morning, and we are sure you will receive them by tomorrow.
Please accept our sincere apologies again for any inconvenience we have caused you.
Thank you very much for your consideration.
Yours truly,
NKC Co.
Dear Bob,
I'm writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldn't have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.
Faithfully yours,
Li ming