Dear guest:
Hello, first of all, please allow me to apologize for the inconvenience you have encountered in the absence of a room booked. We are so sorry that some guests are unable to move in due to the fact that the rooms are so crowded recently.
We can recommend you to us with the same level of the hotel, there is not convenient for you to leave your name and contact information, if there is a room for the first time we will inform you and take you back for free, in order to express our apologies, we decided you check in to give you some discount discount and free breakfast.
Have a good time!
Dear little river:
Hello We humans are very sorry for you, I heard my mother say 20 years ago, the original crystal clear river, water can not see any impurities, shrimp and small fish swimming in the water happily, no smell, no waste water, many people washing clothes in the river. Is that right at that time? I also heard that when a factory moved to a place not far away from you, when it was not far away, a lot of thick smoke was discharged every day. When it rained, the dust was hit on you, and a drainage ditch was excavated to steal the sewage that had not been processed to your body. Then I don't know. Just a few years ago. I also visited and found every few meters there is a sewage outlet, also Everfount discharge black and dirty sewage, the river dark, black as ink, and braved the white foam. On both sides of the river, there are often poor people who have been poisoned alive by drinking water and drinking water because they can't afford to drink water. When people put pesticides here, and some people even in some of the garbage during peaceful times under the straight into the river, some car tank is broken, oil leakage, many innocent fish shrimp alive was poisoned, ecological imbalance, so the river filled with moss, moss. The bodies floating on the river, smell and industrial pollution are disgusting, even passers-by to cover mouth and nose or wear a mask is comfortable, clean the river boats should only go fishing floating leaves, no other garbage, if no leaves will turn to the maximum horsepower immediately. In another open channel. At that time, even I also cannot endure the stench, the minute are likely to make fainted. I hope some kind people see you can take you to the horrors of timely rectification, to restore the original state.
I hope you are getting healthier and more beautiful.
So-and-so
October 30th
Dear Stacy
Im so sorry that we had a cold air the other day.I regard you as my best friend.I know I shouldnt do things like that. You havent talk to me for a few days. Im sad about this. when we are talking , I always feel very happy because I have such a friend that can understand what Im thinking about. I didnt mean to hurt you.Please trust and forgive me.Write to me soon.
yours
Tom
Dear guests:
A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.
We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.
I wish you have a good time!
因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉，
这是一种礼貌。道歉信要写得坦率，诚恳。
1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,
much to my regret i was unable to keep my promise to attend your birthday party
last saturday, owing to the fact that my little son was suddenly taken ill early that
day.
hoping to see you soon.truly yours,
tom
亲爱的南希小姐：
小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.
I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward?
If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhugan