As a salesman in the Baiyun side for many years in the marketing staff, has always been, I think in marketing must have: sensitive response capability, know how to guess the customer psychological changes, product awareness and interpretation, language skills , A good psychological quality. After several years of efforts and struggle has also been some experience.
First, to sell products to have confidence
I think a qualified salesman must first have full confidence, only to their confidence, in order to eliminate the fear of customers in order to give themselves a clear idea, the product through the smooth language to sell to customers.
One is to have self-confidence in their own image, only self-confidence, in order to have enough courage to face all kinds of customers. No one can be born on natural beauty, and we face each customer's aesthetic point of view is not the same as saying that one-third of appearance, seven dressed, so at work or in the face of customers, we should pay attention to instrument,Dress and dress up on their own image strengths and weaknesses, so that their spirit, temperament display the best. Second, the products to be self-confidence to sell, to believe that Baiyun series of liquor, whether brand, taste, sales, customer acceptance, in the same product will always be the best, in addition to a comprehensive understanding of Baiyun edge series , We have to choose to understand the 1-2 stores in the more competitive products of similar information, identify the entry point to further enhance the confidence of selling products, to be able to cope with the marketing process may be a variety of problems, Meet different customers and different needs.
Not to sell an excuse to fail, not to visit failed to complain, I firmly believe that as long as their confidence, confidence in the product, then we have been successful in half.
Second, to determine the target object
Although China has a no-feast banquet custom, but with the continuous improvement of people's material level of life, the emergence of various types of wealth disease, customer hospitality wine culture also occurs microsecond changes in people's eating habits from the past material to meet the type To the present health and comfort type gradually in the transformation of a single hotel store sales have been not suited to the needs of the situation, so we need to change marketing strategy in the protection of customer sales face to face sales, to determine some key customers to buy type to promote, to ensure Our market share.
One in the face-to-face marketing to learn when the wind blows, in-depth understanding of customer mental activity and accurate judgment of customers, spotted in the reception can determine the factors, and then guests can be quickly and accurately positioned according to the recommended product positioning, according to the Chinese Habits, products in the positioning to provide three kinds of products with the same brand for customers to choose. The second is to establish a good customer relationship network, in the daily sales process to determine the key customer object to regular etiquette to visit, the formation of a good network of relationships, and gradually expand to the Group buy, the development of a consolidated one.
Third, warm and secure service
In the same industry in the fierce competition, we can think of, others have thought, we can do, others have done, to learn innovative service approach to warm and thoughtful service, for every customer service.
First, the hospitality to be warm, in the hotel stores, regardless of whether or not to choose Baiyun side of the product customers are greeted with smile, to provide convenience for the guests; established key customers to be more proactive and generous service.
Second, delivery to be fast, new and old customers to send the product requirements, be sure to achieve rapid delivery, especially high-end users.
Perseverance, rotten wood does not fold, perseverance, stone can be Lou. This statement shows that success is the need for a spirit. Marketing staff need this will, have not up to the goal of not giving up the faith, have the opportunity to success. Marketing is a long and arduous road, not only to maintain the momentum of the full spirit of the business, but also to uphold the conviction, self-motivation, self-inspired in order to survive in the end, through numerous difficulties to the final victory.
In the past work months, there is joy, success, frustration and failure in the leadership and care and guidance, with the support of colleagues in the full support of my ability to work has been greatly improved, now Monthly self-eva luation of my work is as follows:
I have been working in the company since the help of my colleagues in the care, through personal efforts and work-related experience of the accumulation of knowledge continues to widen, the ability to work and work has made great progress.
At work, conscientiously study business knowledge, continue to accumulate experience, and actively participate in learning and training, and constantly enrich themselves; 2, compliance. 3 months, their work is not afraid of hardship, not afraid of tired, learning excellent staff approach, earnestly completed the work of the job tasks; 3, unite colleagues and work together. 4, due to their lack of work experience in the work of the lack of practical experience in dealing with customer complaints, service work done enough meticulous, this is my future direction of the effort.
I am sincere, optimistic and cheerful, rich fighting spirit, hard-working. Have a strong sense of responsibility and team spirit, have a strong ability to learn and adapt to the new environment, strong desire for knowledge, strong-hearted, willing to help others, love communication, interpersonal relationships it is good.
In the ordinary workplace, establish a "customer first, the intention of service" concept is my company for each employee of the most basic requirements. I deeply understand that the dry line will love his party, love line will be special line, special line to make first-class work performance. First-class service work requires us to strengthen the service concept, enhance service awareness at the same time, we must from love and dedication, honesty and trustworthiness, willing to start.
I strive to work in the future I would like to grow into a good staff, strive for the company to bring greater benefits.