Control the performance of the leadership team performance objectives at the beginning of the content of the plan, now my goals for the year 20xx, the task report is as follows, please review.
First, the completion of key work objectives
1, the completion of the tasks assigned by the superior center. This year, the higher level of the central task of more, involving me mainly two, one is the basic organization "five basic construction" and "A Good" activities, a people - the main comment on the wind activity. These two tasks, the Bureau of party committees have arranged effective competent leadership, my role is mainly involved in co-management. This is a major theme in party building work this year. In the face of heavy tasks and more activities and demanding high pressure, I was mainly involved in a series of follow-up activities, such as "five basic constructions" and " Supervision activities. For example, in June and December this year, we carried out two comprehensive supervision, to promote the work carried out and in-depth, but also for the inspection and acceptance of Jingzhou City, the necessary preparations, passed the inspection and acceptance of Jingzhou City. Besides, the main comment on the work of the popular style of government, my main responsibility is to lead the publicity and education group. Throughout the event, we carried out a number of publicity and education activities, the city's health system people - the main comment on the work style of popular wind, and made wind and water, sound and color. In particular, the propaganda of public commitment system, the propaganda of large-scale volunteer activities, the selection and propaganda of "double top ten", and so on, played a very good public opinion-oriented and guiding role in the critical moment of the people's appraisal.
2, the completion of the new rural construction objectives. This year, 16 units of the health system have counterpart support village-level organizations work tasks. In charge of leadership, I mainly assume the program development, upload and release and inspection and supervision and other aspects of the work. We strengthened the leadership, the implementation of training, follow-up supervision and other means to promote the health system of 16 rural task force to achieve the "selected people in the village, to ensure working hours, conscientiously do a good job of discipline," fulfilled the " To formulate development plans, to develop special economy, to promote public utilities, to strengthen organization construction, to strengthen mission training ". The system-wide contact in 16 villages contact poor households or members of the "double band" model households 165, 33 on-site office, to support cash and material 210,000 yuan, looking for 30 development projects.
Second, the completion of the daily work objectives
1, the completion of the Bureau of funds directly under the unit unions task.This year, trade union funds, one task increased by 15%, the second is a half year or a year to settle the practice, the implementation of the monthly or 15 days after the initiative to declare the payment method. To this end, we actively do a good job 9 units directly under the coordination and supervision work, in accordance with the requirements of the Municipal Federation of Trade Unions, the completion of the union funds on time 91918 yuan.
2, to promote the system workers to participate in the city's model selection activities. In accordance with the city's "once every two years," the model selection mechanism, this year is exactly the mode of ratification in recognition of the year. 51 on the eve of our extensive publicity, bottom-up, trade union review, the party decided to approach, recommended the City Maternal and Child Health Hospital Tan Yanping, Municipal People's Hospital of Chen Jian, Shishi City labor model, recommended City People's Hospital Xie Honghua Jingzhou City, participated in the advanced workers. As we are fair and impartial, strict pre-trial, recommended positive, complete materials, three people were elected to the appropriate level of the model workers and advanced.
3, the organization staff to actively participate in the system, "5.1" festival and other festivals. And the medical department together, organized the "5.12" nurse festival art show. Recommended City People's Hospital group dance program "Desert Rose" to participate in Shishou Federation of Trade Unions 5.1 Labor Day cultural activities, Jingzhou City, "5.12" Nursery Festival and Jingzhou City Federation of Trade Unions "Voice of Jingjiang" Staff Culture and Art Festival of theatrical performances.
4, the organization of veterans to actively participate in the system Chung Yeung Festival activities. We adhere to the veteran's political treatment and economic treatment, but also often organize veteran cadres to carry out healthy and beneficial fitness activities. Especially the organization of the annual celebration of the Chung Yeung Festival activities. On the day of the Chung Yeung Festival, we organized the retired veteran cadres of the city's medical units to participate in the city's collective mountaineering activities. For each retired veteran cadre who participated in the activity, the memorial items were issued. The retired cadres Bureau of retired veteran cadres collective discussion and dinner, so that retired veteran cadres feel the warmth of her family.
The so-called work performance, that is, the work of employees in the work of the results show that the customer is satisfied with your service, leadership is recognized for your work and so on. How to write the work of self-identification, the following information for the performance of self-identification of the model, for reference purposes only.
Work self-identification model: two months later, I admit that I communicate with customers less some, on the one hand because the market continued cold. I understand everyone's mood, although the decline in the process of never stop to give you a reminder, but little effect, a lot of people are holding holdings in 20xx to earn money to stick to the mentality of the present, in exchange for the Is the market value of half the painful price cut down the middle. On the other hand, I have been in an orderly conduct of the marketing team management.
First of all, from February 18, 20xx began the account opening activities account, this time the activities of the company is still a unified nationwide, and the sales department has also developed a marketing team to develop customer incentive programs, Banks Bank staff introduce the customer's incentive program. My first job is to have all the data in the game. In this event, as of May 1, all marketing representatives of a total of eight account 199, of which 100 households, the amount of gold 472,7829 yuan, after the completion of each of the marketing representatives of the development of the customer's situation , Check with the manager, I will introduce the bank staff to select customers out, according to the cash reward. Among them, the award of work has been issued and the manager is completed.
Because of the departure of the account manager, I went to the Agricultural Bank for stagnation. There, I also deeply appreciate the inner feelings of a marketing representative. In fact, marketing is a way of communication, communication, communication needs of their own time to grasp. As far as possible the degree of customer resentment to their own minimum, so as to seize the opportunity to let him willing to accept our products. However, we may be in the communication performance is not in place, there are reasons for self-esteem, the limitations of the above character, not allowed to grasp the rhythm, so many people do not have to communicate effectively, may communicate with only A silent flyer. With this experience, and then have their own thinking, and thus also in the Bank of the stagnation point work effectively used.
Services into a new marketing representative, training began. In addition to her basic training every afternoon outside of it, I think I am more to her in this line to pass the required professional ethics and attitude towards work. In each answering phone calls, in every reception of customers work, let her really sense of understanding their work is a kind of service nature of the work. Later, I also alone with her stationed in the Bank. And she shared some of my work experience: what kind of customer has the potential, what kind of customer is not worth to explore, what age we need to wait, in these times, in addition to teaching, I also passed the practice Mastered a lot of deeper and more practical approach.
Should be called the whole business department, we will try to arrange for customers to move to home for online transactions. At the beginning, just after the closed-market approach to teaching, many people are forgotten overnight, the work is very slow. Later, after communication with the sales department staff, according to the existing conditions, we will now offer a separate large room, named "online trading real room", selected in the daily opening time for the real environment training, Fully mobilized the enthusiasm of customers. At present, all the training work is still continuing, my hand data also caught some want to go home customer information.Therefore, in June I will focus on the work and the communication of these customers, so that they are satisfied and assured of doing home online transactions.
In many enterprises performance appraisal, there is a "staff self-assessment" link, which is the first employee of their performance in the assessment period, and then submitted to the direct superior to adjust, and finally draw the employee's performance scores. In the use of direct superior performance eva luation system, the purpose of employee self-assessment is nothing more than two: 1, the fastest quantitative data sources can be quantified; 2, reflects the staff participation in performance appraisal; However, if the assessment of employees Assessment without a clear understanding of it, it will lead to significant deviation of the assessment results, or even failure. We know that the performance appraisal may be a variety of errors, such as the different leaders of different personal scales, the average tendency, etc., then the self-assessment link, which led to the factors that lead to errors it?
First, the personality of each person is different from the self-assessment scale is very different. For example, some employees self-confidence, their own eva luation of high, some people feel inferior, their eva luation on the low side. In addition, some people pursue perfection, strict requirements on their own, and some others have passed, these two categories of people to their own scale certainly different. Also, some old employees of the company and colleagues know very clearly, scoring when its capability, and new employees do not know other people's shallow depth, to their scoring when there is not much reference to speak of.
Second, psychological research shows that most people are overconfident."Do not make a normal fool," an example of this book mentioned that we often hear a lot of people say that they "not on the phase", that is, according to the photos did not look good. In fact, the photo is an objective reflection of our appearance, and each of us in the mirror when it will be special (and may be unconscious or habitual) to choose the best angle, that is more than a layer of subjective Factors in it, which led to our look in the mirror look better than the photos. So in fact, the staff part of the self-assessment on the provision of such a "mirror" to our staff to the beauty, this error which is self-evident.
Third, the staff self-assessment of the score, the assessment will do a great impact on the scoring. Have the experience of "bargain" people know that if you see the stall on a package, and my heart that probably worth 100, but the mouth asking price, the boss said 500, if you really want this package, bigMost people only dare to 300 or 400 pieces to cut. This is the so-called "anchor effect", the negotiation inside the "first offer, without anger in each other's situation, the higher the better" is the meaning, because the first bid will greatly grasp the initiative, so that the other psychological expectationsResulting in great changes. Employee self-assessment actually gave the examiner a chance to take the lead in the bidder, and whether the assessment due to face or other considerations, are likely to be the "quote" effect, so that the assessment results error. We in the actual work of human resources, but also did find this phenomenon, a company several departments staff performance appraisal scores, without exception, no less than its self-rated scores.
Based on the above analysis, we will find that the department leaders get the self-eva luation scores mixed with too many subjective factors, so that can not be filtered through technical means, and this score will have a great impact on the assessment; Confident employees have a high score, and sometimes due to the need for mandatory distribution, those who require their own strict, scoring low staff has become a victim, because their scoring low, the final score is difficult to be brought up leadership. In the assessment of the indicators can not quantify the more components, or different departments in different parts of the work of employees, the lack of uniform measure of the time, this situation is particularly serious.
So, companies in the performance eva luation of the actual operation, how to solve these problems I mentioned above? Many people may be from the "increase the proportion of quantifiable indicators," "to strengthen the assessment and assessment of those who training, But in practice, it will only increase the workload and complexity of performance appraisal, implementation easier said than done? In fact, just look back to see the implementation of the two purposes of self-eva luation .Self-eva luation and implementation of self-eva luation, , We will find a simple solution: the relatively objective quantifiable indicators, the implementation of "employee self-eva luation", while maintaining a "fast data source" - in fact only data sources, but also embodied in the form "Employee participation"; and not to quantify the subjective eva luation of indicators, the assessment by the direct scoring, do not give employees self-eva luation (and thus in this link error) opportunity.
We know that performance appraisal in human resources work is a huge project, the implementation of the highest cost, companies should seize the main contradiction, step by step, and in the initial stage, but not for the form of trapped. So is slightly Jun policy for some enterprises initially set up performance management system, simply cancel the self-eva luation session, thus avoiding the link error, but also to a certain extent reduce the workload and complexity of the assessment for the next Step smooth implementation of the well prepared.
Of course, the front said that the main business in the initial stage of performance management situation. When companies meet the following conditions: First, the implementation of the more smooth performance management, implementation costs can be effectively controlled; Second, the formation of a good performance within the company culture, we understand the performance management is more uniform, their own eva luation More objective; Third, the department leaders generally have a clear understanding of the lower levels and independent judgments; we can think that enterprises have entered the advanced stage. At this point to carry out a real staff self-assessment, it will further mobilize the enthusiasm of employees and the importance of performance, thus forming a virtuous circle of performance management.
In summary, the core issue of employee self-eva luation, not how to do a good job, but when to engage in, when should not engage in the problem. It is necessary to distinguish the stage of development of enterprise performance management and select the key points that should be solved at each stage, and will not achieve the multiplier effect without being trapped in form. From the initial stage of performance management to the advanced stage, each enterprise has a long way to go, and this process can not be achieved overnight.